Terms and Conditions
Effective Date: [20 Dec 2024]
Welcome to Citinow Bet, your premier online gambling platform. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully before using our platform.
1. Eligibility
1.1. Age Restriction:
You must be at least 18 years old (or the legal gambling age in your jurisdiction) to use our services. By registering, you confirm that you meet this requirement.
1.2. Jurisdictional Compliance:
You are responsible for ensuring that online gambling is legal in your country or region (Malaysia, Singapore, or Hong Kong). Citinow Bet shall not be liable for unauthorized access or use in jurisdictions where gambling is restricted.
2. Account Registration
2.1. Accuracy of Information:
All users must provide accurate and truthful information during registration. Providing false information may result in account suspension or termination.
2.2. Account Security:
You are responsible for maintaining the confidentiality of your account credentials. Citinow Bet is not liable for any unauthorized access or misuse of your account.
2.3. One Account per User:
Each user is permitted to have only one account. Duplicate accounts will be terminated.
3. Responsible Gambling
4.1. Commitment to Responsible Gaming:
Citinow Bet promotes responsible gambling. Users experiencing gambling-related issues are encouraged to contact support or relevant organizations for help.
4.2. Self-Exclusion:
Users may request a temporary or permanent self-exclusion by contacting customer support. Self-exclusion periods cannot be reversed once initiated.
4. Prohibited Activities
5.1. Fraudulent Behavior:
Any form of fraud, including multiple accounts, collusion, or using unauthorized software, is strictly prohibited.
5.2. Illegal Activities:
Users must not use Citinow Bet for any illegal activities, including money laundering or financing unlawful operations.
5.3. Abuse of Promotions:
Misuse of bonuses, promotions, or other offers may result in forfeiture of winnings and account suspension.
5. Platform Usage
6.1. Technical Disruptions:
Citinow Bet is not liable for technical disruptions, server issues, or errors affecting gameplay.
6.2. Game Rules:
All games must be played according to their respective rules, available in the platform’s “Game Rules” section.
6.3. Termination of Services:
We reserve the right to suspend or terminate your account at our sole discretion for violating these terms.
6. Privacy
Citinow Bet values your privacy. For details on how we collect, use, and protect your data, please refer to our Privacy Policy.
7. Liability
8.1. No Guarantees:
Citinow Bet does not guarantee uninterrupted service or the accuracy of any game outcomes.
8.2. User Responsibility:
Users participate in gambling activities at their own risk. Citinow Bet is not responsible for financial losses incurred on the platform.
8.3. Indemnification:
You agree to indemnify and hold Citinow Bet harmless from any claims or liabilities arising from your use of the platform.
8. Amendments
Citinow Bet reserves the right to update these terms and conditions at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated terms.
9. Governing Law
These terms are governed by the laws of Malaysia, Singapore, and Hong Kong, depending on the user’s jurisdiction. Disputes shall be resolved under the applicable laws.